Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Coursezy.
Last updated: January 2025
Payment and Refund Policy
IMPORTANT: By purchasing credits on Coursezy, you acknowledge and agree that:
- All credit purchases are final and cannot be refunded
- Unused credits cannot be exchanged for money
- We do not provide refunds for dissatisfaction with generated courses
- Technical issues or user errors do not qualify for refunds
- Accidental purchases are not eligible for refunds
Please review your purchase carefully before completing the transaction.
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and email address
- Account credentials and authentication information
- Payment information (processed securely through PayPal)
- Profile information and preferences
Usage Information
We automatically collect information about how you use Coursezy:
- Course generation requests and content
- Learning progress and completion data
- Device information and browser type
- IP address and location data
- Usage patterns and feature interactions
How We Use Your Information
We use your information to:
- Provide and improve our AI course generation services
- Process payments and manage your credit balance
- Send important updates about your account and our services
- Analyze usage patterns to enhance user experience
- Provide customer support and respond to inquiries
- Ensure platform security and prevent fraud
- Comply with legal obligations and enforce our terms
Data Protection & Security
We implement industry-standard security measures to protect your personal information:
- End-to-end encryption for data transmission
- Secure servers with regular security updates
- Limited access to personal data by authorized personnel only
- Regular security audits and vulnerability assessments
- Secure payment processing through trusted third-party providers
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- Service Providers: With trusted partners who help us operate our platform (payment processors, hosting providers)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Safety: To protect the rights, property, or safety of Coursezy, our users, or others
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Objection: Object to certain types of processing of your information
- Withdrawal: Withdraw consent for data processing where applicable
To exercise these rights, please contact us at admin@coursezy.online
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on Coursezy:
- Essential Cookies: Required for basic platform functionality
- Analytics Cookies: Help us understand how users interact with our platform
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.
Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations and resolve disputes
- Improve our services and develop new features
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
International Data Transfers
Coursezy operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.
Children's Privacy
Coursezy is designed for users of all ages. We are committed to protecting the privacy of children and comply with applicable children's privacy laws. If you are under 13, please have a parent or guardian review this policy with you.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Coursezy after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: admin@coursezy.online
Subject Line: Privacy Policy Inquiry
We will respond to your inquiry within 48 hours and work to resolve any privacy concerns you may have.